FAQ
MEMBERSHIPWhy should I join Enter The Bridge?
Enter The Bridge is the online community for all who what to make a positive impact on the world. In that regards it is unique from other popular social networks. ETB is not meant to replace the sites you currently enjoy, but rather to supplement them. For our members, it fills the need for a site more in tune with their own, and our planet's, elevation of consciousness, where all who feel they want to make a contribution to creating a better world can do so.
How do I join?
BASIC LOGIN
To create a membership unique to this site, simply click on the "Join" link in the Top Navigation Bar, or any other "Join" link available on the page you're visiting. This will take you to a short Membership form. Fields with a red asterisk are required.
Under "General Info," type in a Username, which must be unique for this site, your First Name, Last Name, Password, and Email. Adding a Business Name is optional, and beneficial if you wish for someone to be able to search for you by that name.
Under "Miscellaneous Info," you must first upload an avatar, a small photo or graphic image that will identify you throughout the site. Click on "Browse" to search on your computer for the image you want to use. You can change this later from your "Account" page. Date of Birth, Sex, and Country are also required fields. (Your Date of Birth is for our data base only, and will not be revealed to other members.) It is recommended to include your Zip or City to locate you on our Google Map. The remaining fields, Headline, Description, and Tags, are effective ways to personalize your profile. These, and additional fields, can be changed or added to from your "Profile" page.
Under "Security Image," type the Captcha data in the field below it. Finally, check that you have read and agreed with our Terms of Use. (These are typical of what you will find on a community site, but you are encouraged to read them anyway so you understand our policy in advance.) Take a moment to review your entries and then click "Join Now."
Once your avatar has been uploaded, you will be redirected to your avatar page. You will see a notice that a confirmation message has been sent to your email address. Before replying to it, COMPLETE YOUR AVATAR SUBMISSION BY CROPPING THE IMAGE YOU UPLOADED AND CLICKING ON THE ADD BUTTON. Then, get your email confirmation and click on the confirmation link. This will take you back to our site as an official member. Congratulations!
NOTE, YOU WILL NOT BE ABLE TO ACCESS THE VARIOUS MEMBER AREAS OF OUR SITE UNTIL YOU CONFIRM YOUR MEMBERSHIP. GENERALLY, A WARNING WILL APPEAR. DO NOT BE CONCERNED. YOUR MEMBERSHIP HAS BEEN PROCESSED AND THESE WARNINGS WILL DISAPPEAR ONCE THE CONFIRMATION PROCESS IS COMPLETE.
What are Premium memberships?
When a person joins Enter The Bridge, they start with our Standard membership. This allows someone to use most of the features of our site, including text chat in the chat rooms. However, certain advanced features, such as posting ads, creating a store account, and using a webcam in the chat rooms, are available only to Premium members. ETB offers three Premium memberships for a small fee to cover the costs of providing these features. They are:
Presidential: Increased user limits over the Standard membership, with the added ability to run personal ads. Presidential members can also cast audio/video for a webcam in Chat. Cost: $6.00/mo.
Royal: Increased user limits over the Presidential membership, with the added ability to sell products in our store. In addition to using a webcam, Royal members can also send files in Chat. Cost: $12.00/mo.
Imperial: Increased user limits over the Royal membership, with the added ability to feature your events, forum posts, groups, sites and products, as well as broadcast messages about them. In addition to using a webcam and sending files, Imperial members can also create Private Rooms in Chat. Cost: $24.00/mo.
FEATURES AND ACTIVITIESHow can I upload a primary photo?
Hover over your Dashboard icon and click on Avatar
You will be able to select a Avatar as your primary photo or you can upload a photo from your computer.
If Photos module is installed, from the View photo page you can set a photo as your Default Avatar.
How do I create a blog?
From the navigation menu click on Blogs then click on Add Post.
If this is your first blog, you will be asked to give your blog a name and a description.
You will only need to do this once, every time after when you click on Add Post you will be able to create blog posts.
Can I change the description of my blog?
Yes! Click on Blogs from the navigation menu then click on My Blog.
In the Actions block click on Edit Blog.
How can I edit my profile?
From the bottom menu click on the little Gear icon (Settings Icon) and click Account Settings.
You will be able to edit your profile details such as Headline, Description, Gender, etc.
How can I edit my Privacy Settings?
There are 2 ways you can edit your privacy settings.
1) From the bottom menu click the Settings Icon then click Privacy Settings.
2) Hover over the Dashboard icon from the navigation menu and click on Privacy Settings.
What is a Privacy Group?
By default there are 4 privacy groups:
1) Me Only
2) Public
3) Members
4) Friends
Each of these is considered a privacy group.
If none of these privacy groups work for your needs, you can create your own Privacy Group.
How do I create a new Privacy Group?
From the privacy settings page you will see 4 blocks.
1) My Privacy Groups - This will list all privacy groups you create.
2) Create New Privacy Group - Allows you to create your own privacy group.
3) Default Privacy Group - All modules that have privacy settings are set to this option.
4) Default Values - Displays the current privacy settings per module or functionality.
From the Create New Privacy Group block provide the title of your new group eg. Family, Best Friends, Co-Workers etc.
From the Extends drop down list choose if you want this new privacy group to extend another privacy group.
Even the privacy groups you create will be available from this section.
Click Create.
You will now see your new privacy group listed in the My Privacy Groups block.
From here you can add members as well as remove members from this group.
How do I Add or Remove members from a privacy group I've created?
Beside each privacy group are 2 icons (a green plus icon and a red minus icon).
The green plus icon allows you to add members to the privacy group.
Click the green plus button and in the keyword field type the username you wish to add or part of the username.
Click the check box beside the user(s) and click Add.
A number will be displayed beside the name of your privacy group, which indicates how many members you currently have in this privacy group.
To remove a member from a privacy group, click the red minus button beside the add button.
Place a check mark beside all the members you want to remove then click Delete.
I created my new privacy group(s) and added appropriate members. Now what?
You can now use your new privacy group(s) on the features that are available to you such as Blogs, Photos etc.
If you want all your Photos, Blogs, etc. to run off of your new privacy group, from your privacy settings page choose your new privacy group beside all features that are currently available to you.
Applying this from your privacy settings will ensure all posts you make will be available to "Only" the users in the privacy group selected.
How do I upload photos to an album?
Click on Photos from the navigation menu then click on My Albums.
Choose the album you want to upload photo to then click Add Photos from the Main block.
How do I upload sounds or videos to an album?
Click on Sounds or Videos from the navigation menu then click on My Albums.
Choose the album you want to upload the sound or video to then click Add Sounds/Videos from the Main block.
For Sounds, in the Add sounds screen select uploader from drop-down menu. To upload a sound from your computer choose Flash (or Regular if you have problems with Flash). To record a sound using a microphone choose Record.
Complete the remaining steps listed.
For Videos, in the Add Videos screen select uploader from drop-down menu. To upload a video from your computer choose Flash (or Regular if you have problems with Flash). To record a video using a webcam choose Record. To post a video from YouTube select Embed.
Complete the remaining steps listed.
How do I create photo albums? (Remaining Photos instructions also apply to Sounds and Videos.)
Click on Photos from the menu then click Add Album.
Fill in the basic details, set your Privacy options then click Submit.
How can I edit my photo albums?
Click on Photos from the menu then click My Albums.
Choose the album you want to edit then click Edit Album from the Main block.
How can I organize my photos?
Click on Photos from the menu then click My Albums.
Choose the album that has the photos you want to organize then click Organize from the Main block.
In the Organize block, click and drag the photos to the placement you want them to be displayed as.
You can Reverse the changes you made by clicking the Reverse button.
Changes are saved "on the fly."
How can I delete photo albums?
Click on Photos from the menu then click My Albums.
From the Administration block click Manage.
Place a check mark inside the album(s) you want to delete then click Delete.
How can I delete multiple photos?
Click Photos from the menu then click My Albums.
Choose the album that contains the photos you want to delete then click Manage Photos from the Main block.
Check off all the photos you want to delete then click Delete.
How can I move photos from one album to another?
Click Photos from the menu then click My Albums.
Choose the album that contains the photos you want to move then click Manage Photos from the Main block.
Check off all the photos you want to move then choose the album you want to move your photos to from the drop down list.
Click Move to another album and your photos will be moved.
How can I send a private message to a user?
There are 2 ways you can send a private message to a user.
1) Hover over the Mail icon from the navigation menu and click on Compose
In the Recipient field, type in the username of the user you want to send a message to.
If the username exists it will populate as you're typing in the Username.
This will help to ensure you type in the correct username.
2) From the user's profile you can click the Send Letter.
Can I view messages I have sent?
Yes! Hover over the mail icon from the navigation menu and click Outbox.
This will take you to your Outbox which contains Messages and Greetings you have sent.
You can have just messages display or just Greetings by placing a check mark beside what you want to see.
Removing a check mark beside Messages for example will display everything but Messages and vise versa.
I accidentally removed the wrong message. Can I retrieve it?
Yes! Hover over the Mail icon from the navigation menu and click on Trash.
This will display all Messages and Greetings you deleted.
Choose what you want to retrieve and click Restore.
The message(s) selected will now be back in your Inbox.
Are my messages on here permanently unless I delete them?
No! To save space on our server and to ensure the site is not running what it doesn't need to run, all old messages are removed every "180 Days."
How do Subscriptions work?
When you subscribe to another user, that user's profile will be listed in your subscriptions page.
This also applies to subscribing to other user's activities, such as blogs. etc.
How do I create a new Group/Event?
From the Groups/Events main page click the Add Group/Event button located at the top left side of the page.
Fill in as much information as you can for better results.
Fields that are marked with a red * are required fields.
Once you fill in the details, click Submit.
You will now be redirected to your groups/events page, which will show you all your groups/events.
Events can be off-site, such as a party or meeting at a specific location, or on-site, such as a webinar or group meeting at a specific time and day in the Chat Room.
For on-site events, in the City field type the one from which you are conducting your event, or if you prefer for multi-cam events, simply "Internet." In the Location field type ETB Chat-[your public/private room name].
Please check the Events Calendar to avoid usage conflicts for on-site events.
Why don't sounds or videos I submit appear as soon as I upload them?
All media uploaded to our server requires conversion to be viewable/playable on our site.
This requires some processing time, which can vary depending on site activity.
YOUR ACCOUNTA member keeps harassing me. What can I do?
If a member of the site is harassing you, ignore or block that user.
If the problem persists you should contact the site administrator.
Why was my account terminated?
We strictly enforce our Terms Of Service and make every effort possible to make sure all users are following them.
Your account may have been terminated due to a breach in the Terms Of Service (aka TOS).
If you felt that your account was terminated for no probable reason, we ask that you contact the site administrator.
Why does my profile status say Approval?
The administrator may have chosen to have profiles approved first before joining the site.
Why can't I log in to my account?
Chances are you may have misspelled your password or had your CAPS on while typing your password.
Try typing your password with CAPS on.
If this fails you can request a password that will be sent to the email address you provided when you registered.
I uploaded some photos or other content. Why can't I see them?
All content posted on our site is automatically approved.
However, administrator reserves the right to remove photos, sounds, videos and other posted content deemed inappropriate for our site.
It is also possible the file size exceeded our upload limits.
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